Paint + Pipette

A blog on the art & science of creative action.

Jeremy Utley Jeremy Utley

Beware the Siren Call of the Wrong Question

The first question an innovator must answer is not “can I make it?” but rather, “should I?” This has become something of a mantra among CEOs I work with, as a needful protection against the gravitational pull of the organizational bureaucracy.

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Jeremy Utley Jeremy Utley

Reflect on Experiments

Steve Martin’s reflection routine as a fledgling magician gives a masterclass in learning through experimentation: if you don’t reflect, you can’t connect the dots in unexpected ways.

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Jeremy Utley Jeremy Utley

Answer the Right Question First

Many individual innovators, and the vast majority of organizations, expend far too many resources answering the illusive question, “Can it even be done?” Instead, they should invest a fraction of the effort to answer a simpler, more important question first.

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Jeremy Utley Jeremy Utley

Make An Extra Revision

Don’t just generate new ideas. Iterate your old ones, too. According to legendary creators James Clear and Mr. Beast, iteration is sometimes even more important than a new idea.

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Jeremy Utley Jeremy Utley

Create Desirability Data

Most organizations’ first question of a new idea is its technical specifications: can we even build it? The most important question is not technical, but human. A better question is, “Should we build it?…”

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Jeremy Utley Jeremy Utley

Watch Consumers Decide

Trying to figure out whether you have a good idea? Don’t ask people what they think! There’s a much better way to assess a new concept than asking for feedback.

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Jeremy Utley Jeremy Utley

Kill A Pain

I’ve helped nearly a million fledgling innovators come up with new ideas and assess which are worth pursuing. I have yet to see a student make this one mistake…

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Jeremy Utley Jeremy Utley

Open A Lemonade Stand

Innovation veteran Johannes Mutzke shares the best way to answer the perennial “build or buy” decision facing organizations seeking to enter new markets.

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Make It To Make It Better

Philippe Barreaud, Head of Michelin’s Customer Labs, has a hard-won portfolio of insights from leading global innovation for 20+ years. Here, he revels in the paradoxes of prototyping as a toolkit.

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Jeremy Utley Jeremy Utley

Make Experiments Cheaper

One of the prime directives of an innovation leader is to make experiments cheaper to run. Sometimes this has to do with technology; but often, it has to do with the institutional norms driving would-be-innovators’ assumptions and expectations.

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Jeremy Utley Jeremy Utley

Be Skeptical

Design is an optimistic pursuit. But can lead to naïveté, if left unchecked. What most designers need is a healthy dose of skepticism to compliment the optimism with which they approach their efforts.

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Jeremy Utley Jeremy Utley

Request Options

Legendary Stanford professor Bob McKim had a simple, standard response to any student seeking his feedback on a new project: “Show Me Three.”

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Guest User Guest User

Make It To Make It Better

Philippe Barreaud, Head of Michelin’s Customer Labs, has a hard-won portfolio of insights from leading global innovation for 20+ years. Here, he revels in the paradoxes of prototyping as a toolkit.

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Jeremy Utley Jeremy Utley

Create A Portfolio

We tell our students at Stanford to create portfolios of early stage directions for a simple reason: it increases the likelihood of success. Research shows that we’re unlikely to select our highest-potential idea.

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Jeremy Utley Jeremy Utley

Test The Marshmallow

The thing that shocks most people is that MBA’s, who’ve likely visited the Eiffel Tower, and have a fair grasp on concepts like gravity — would be so categorically outperformed by children. Having run the activity scores of times, the simple way I’d describe the difference in mindset is, “Kindergartners know they don’t know the answer; MBA’s assume they do.” That simple mindset difference has profound implications for how teams approach the challenge…

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Jeremy Utley Jeremy Utley

Tom Sawyering (Floating Ideas)

This memory of Steve Jobs reminded me of a tactic that was known as “Tom Sawyering” around the Xerox PARC offices. An informal process of socializing ideas to build momentum…

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Jeremy Utley Jeremy Utley

Nike's Secret Weapon

Phil Knight's "Shoe Dog" has to be one of the best memoirs on entrepreneurship on the market. It's filled with reasons not to do something as crazy as start a company. But lest I digress, I wanted to mention what I consider to be Nike's secret weapon: Bill Bowerman's insatiable desire for victory on the track, and in particular, his willingness to experiment wildly to achieve it. He may be the quintessential example of "ideaction" embodied in a single individual. As Oregon's track coach, he had access to a "laboratory" of sorts: his athletes and their performance. But the thing that distinguishes him in my mind is the relentlessness and precision with which he experimented on his team's footwear in search of an edge…

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Jeremy Utley Jeremy Utley

Don't Build The Product; BE The Product

Do you know why WD-40 is called WD-40? Beyond being a warning against putting engineers in charge of branding, the product's name is actually an important lesson for innovation... more on that in a moment.

I just got done hosting the first LaunchPad office hours of the new year. We are interviewing applicants to determine their fit for the program. Each spring quarter, Perry Klebahn and I take 10-15 new teams into the program with the intent to launch real businesses in”…

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